1. Accessing the Orders Dashboard:

  • Log in to your Local Marketplace account and navigate to the Orders section of your vendor dashboard.
  • Here, you’ll see a list of all orders placed by customers, including order numbers, customer names, order statuses, and total amounts.

2. Order Details:

  • Click on an order to view detailed information, such as product(s) purchased, quantities, customer information, shipping address, and payment method.
  • Review any special instructions or notes provided by the customer.

3. Order Statuses:

  • Pending: The order has been received but not yet processed.
  • Processing: The order is being prepared for shipment.
  • Completed: The order has been shipped and delivered to the customer.
  • Cancelled: The order has been cancelled, either by the customer or due to payment issues.
  • Refunded: The order has been refunded in full or partially.

4. Filtering and Sorting:

  • Use filters to sort orders by status, date, or customer name. This helps you quickly locate specific orders and prioritize tasks.
  • Export order data to spreadsheets for detailed analysis and record-keeping.